Information we collect and receive
We may collect the following information:
- Name, job title and organisation
- Contact information including email address
- Other information relevant to customer surveys and/or offers
This information may be collected though:
- Mailing list sign-up forms
- Conference delegate lists
- Email or other direct form of communication.
How we use your information
We collect information to understand your needs and provide you with a better service and in particular for the following reasons
- Internal record keeping
- Prevent or address service, security or technical issues
- To communicate with you
How we communicate with you
OCSI periodically sends promotional emails to individuals that have opted-in to a mailing list. Consent may be given through
- An online form
- Email or telephone conversation
- Face to face meeting
If you no longer wish to receive updates, you can unsubscribe at any time
OCSI use third party providers to provide infrastructure services, and to help us provide customer support and communications.
Before entering a contract with a third party supplier we evaluate their privacy and security credentials to ensure they are suitable.
We never sell personal information, or pass it to third parties for marketing purposes without your permission.
OCSI takes security seriously. We take various steps to protect information you provide to us from loss, misuse, unauthorised access and disclosure.
Our current practices and policies regarding security and confidentiality of Customer Data can be found in our security policy.
OCSI regularly clean their mailing lists, to ensure that they are kept up-to-date.
OCSI may retain aggregated, non-personalised data in order to improve our services and business.
Requesting & removing your data
You are entitled to request a copy of the personal data that we hold, ask us to confirm that we hold personal data, and to remove any data pertaining to you. We will respond to any requests in a timely manner, and provide requested data in a machine-accessible format. To submit a Subject Access Request, please email us at [email protected].
A cookie is a small piece of information that is placed on your computer when you visit certain websites, which allows a service to persist certain information relating to an individual user from one page view to another.
We use our own cookies to:
- Keep track of your “user session” via an ID token – this lets us work out if you’re logged in, and which user you are logged in as
- Keep track of whether you have dismissed the prompt relating to cookie usage
We use third party cookies to:
- Keep track of your usage of the site via Google Analytics, which helps us to analyse longer term user behaviour. We use this aggregated information to assess and improve the functionality of the site, the overall usage of the site over time, and to make technical business decisions, such as whether to continue to support certain browser versions.
For more information about what cookies are, how they work, and how to disable or control them, we recommend looking at the Information Commissioner’s Office page on cookies.
Changes to this policy