We are looking for a User Support Officer to join the team at OCSI. The role is a permanent position.
The user support role at OCSI is a great opportunity for anybody with a communications background.
Sounds like my cup of tea – what does OCSI do?
Based in Brighton, we are a social research consultancy with a strong technical focus. We use our expertise in research and technology to provide tools, analysis and support for organisations working for social good. We work at the cutting-edge of data, digital and public sector – take a look at https://ocsi.uk/ to find out more about the projects we are working on.
Our main focus is on taking comprehensive amounts of national socio-economic datasets and providing the data in relevant and innovative ways. We work on both bespoke research projects, and on our long-term products such as Local Insight and Community Insight. To find out more about what we get up to, have a look at our blog.
The User Support Officer will play a key role as part of the OCSI communications team. The majority of the role will relate to supporting users of our two core products Local Insight and Community Insight. The role will include:
We are looking for:
The starting salary will be £21-25k per annum depending on experience.
This is a full-time permanent position.
The team is currently working remotely due to the pandemic, though this is likely to change to a hybrid of remote and office-based working over the coming months. The successful applicant will be expected to attend our Brighton based offices from time to time even if remote working is agreed.
The ideal candidate will be able to start in November 2021
What we offer
How to apply
If you like the sound of all this, please send a copy of your CV and a covering letter to firstname.lastname@example.org. For more information or for an informal chat regarding the role, please contact Flo.
The deadline for applications is 25/10/21 and we are looking to schedule interviews for the week beginning 1/11/21. However, we reserve the right to fill the position early.
We look forward to hearing from you.