Privacy policy

Introduction

Our privacy policy will help you understand what information Oxford Consultants for Social Inclusion (OCSI) collects, how OCSI use it, and what choices you have.

Please note that our product Local Insight has its own privacy policy, which can be found at the following link.

Information we collect and receive

We may collect the following information:

  • Name, job title and organisation
  • Contact information including email address
  • Other information relevant to customer surveys and/or offers
  • Information about how you use and interact with our website.

This information may be collected though:

  • Mailing list sign-up forms
  • Conference delegate lists
  • Email or other direct form of communication.

How we use your information

We collect information to understand your needs and provide you with a better service and in particular for the following reasons

  • Internal record keeping
  • Prevent or address service, security or technical issues
  • To communicate with you

How we communicate with you

OCSI periodically sends promotional emails to individuals that have opted-in to a mailing list. Consent may be given through

  • An online form
  • Email or telephone conversation
  • Face to face meeting

If you no longer wish to receive updates, you can unsubscribe at any time

Third Parties

OCSI use third party providers to provide infrastructure services, and to help us provide customer support and communications.

Before entering a contract with a third party supplier we evaluate their privacy and security credentials to ensure they are suitable.

We never sell personal information, or pass it to third parties for marketing purposes without your permission.

Find out more about the third party providers we use.

Security

OCSI takes security seriously. We take various steps to protect information you provide to us from loss, misuse, unauthorised access and disclosure.

Our current practices and policies regarding security and confidentiality of Customer Data can be found in our security policy.

Data Retention

OCSI regularly clean their mailing lists, to ensure that they are kept up-to-date.

OCSI may retain some information pertaining to you for as long as necessary for the purposes described in this privacy policy.

OCSI may retain aggregated, non-personalised data in order to improve our services and business.

Requesting & removing your data

You are entitled to request a copy of the personal data that we hold, ask us to confirm that we hold personal data, and to remove any data pertaining to you. We will respond to any requests in a timely manner, and provide requested data in a machine-accessible format. To submit a Subject Access Request, please email us at support@ocsi.co.uk.

Our Cookie Policy

A cookie is a small file stored on your device when you visit a website. It allows the website to remember information as you move between pages or return later.

We use our own cookies to:

  • Keep you signed in and identify your user account.
  • Remember whether you have dismissed our cookie notice.

We also use third-party cookies to understand how people use our website and help us improve it:

  • Google Analytics helps us understand how the site is used over time. We use aggregated data to improve the site and make technical decisions, such as which browser versions to support. For more information about how Google uses data collected through Google Analytics, see How Google uses information from sites or apps that use its services
  • Microsoft Clarity provides usage information, heatmaps and session recordings. We use this information to identify usability issues and improve the website. For more information about how Microsoft uses your data, see the Microsoft Privacy Statement.

For more information about what cookies are, how they work, and how to disable or control them, we recommend looking at the Information Commissioner’s Office page on cookies.

Changes to this policy

We reserve the right to make changes to this Privacy Policy by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25th May 2018 and was last updated on 21 August 2026.