We are looking for a User Support Officer to join the team at OCSI. The role is a permanent position and sits within the Communications and Marketing Team.
This is a great opportunity for a skilled communicator that enjoys problem-solving and working in a client-facing role.
Based in Brighton, we are a social research consultancy with a strong technical focus. We combine expertise in research and technology to support organisations working for social good to make evidence-based decisions.
We work with place-based data to help organisations better understand the communities they serve. We do this through consultancy projects such as the Indices of Deprivation and our work on left behind neighbourhoods. We also deliver long-term subscription based products (such as Local Insight) that provide direct access to local level data in easy to use platforms.
Take a look at our website to find out more about the projects we are working on.
The User Support Officer will play a key role as part of the OCSI Communications and Marketing team.
A large part of the role will involve supporting users of our product, Local Insight. You will be expected to:
We are looking for:
The starting salary will be £24,000 – £28,000 per annum depending on experience.
This is a full-time, permanent position.
We largely work remotely but the successful applicant will be expected to attend our Brighton based offices for some meetings and events. You are also able to work from our office more regularly (or every day) if that suits you and your needs.
The ideal candidate will be able to start in April / early May 2024.
If you like the sound of all this, please send a copy of your CV and a covering letter to kimberley.gregory@ocsi.co.uk.
Please note, we will not accept applications that do not include a covering letter.
The deadline for applications is Tuesday 26th March and we are looking to schedule interviews for Wednesday 3rd and Thursday 4th April.
However, we reserve the right to fill the position early, so please send through your application as soon as possible.
We look forward to hearing from you.
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